Transition & Transformation
Transition and transformation seem to be the buzz words of the day. Nobu sees transition activities as a company’s process to reach true process optimisation. And it doesn’t stop with transition as executives are evaluating new ways to become transformative – more forward thinking and valuable vs. simply looking at operational cost-cutting.
The ability to transition and transform more easily.
Regarding outsourcing, Nobu believes that outsourcing has moved away from finding the least expensive provider overseas. In fact, the cost differentials are closing very rapidly. Many companies are transforming by moving their outsourcing back onshore or nearshore to maintain better control and reap the value-add that can only be delivered by innovative and continuous process improvements.
Taking it a step further, transformative executives are exploring broader ways to become more strategic in their roles, and analytics has become a hot topic. The ability to analyse cross-silo mounds of data and derive insights into an entire process is more of a transformational initiative
compared to ensuring days sales outstanding. Nobu works with ‘Strategic Resource Mapping’ tools to give executives the big pictures that they are looking for.
However, without the proper technology in place, such ideas can’t come to fruition. For example, SaaS and/or cloud-based applications are being examined to replace older legacy systems that no longer support the transition from tactical to strategic. In fact, SaaS applications are being deployed to help centralise what can be very disparate operations.
To help businesses do better, we align people, processes and technology. Detailed, holistic understanding of a business is elemental to successful, sustained performance improvement. To Nobu’s operations consultants, that understanding embraces each component of an organisation’s operations, physical assets and culture. We make sure these components work together to support organisational goals.
Easing the transition from building a project to running it
We build responsive and supportive client–consultant relationships, which can inspire reinvention from within an organisation.
When it comes to people and skills, a wide array of attributes and limitations need to be acknowledged, including the psychological and social aspects. Nobu believes there is no better approach for improving your design than gaining a better and early understanding of the people you are designing for.
We are specialists in easing the transition from building a project to running it, whether for a new corporate headquarters, a hospital or a communications network. Making sure a new facility operates as intended is often just the start of ongoing business change.
Efficiency and Resource Optimisation
Using Exospect’s Strategic Resource Mapping Nobu can Optimise client’s Enterprise Performance via Micro Skills
With our strategic resource mapping methodology (SRM for short) we can deliver both key insights about your team’s skill portfolio and its subsequent implications. The Exospect platform is a dynamic system in that, as new people and/or skills are added to the taxonomy they will automatically be fed through into the data and mapping, thereby creating dynamic networks.
The strength of dynamic networks is that they not only allow you to plot and visualize historic data but also they allow you to model what-if scenarios for future planning.
SRM graphically depicts the granular skill level (micro-skills) of individuals’ expertise portfolio categorized into identifiable such as, function, sub-topics of interest, geography and depth of bench.
IT service management is an approach towards delivering IT services and is largely process-oriented and customer-focused. Nobu concentrates on the IT deliverables and its usefulness to the end-user rather than the development of the solutions. We gauge the operational efficiency of a solution in meeting the end-user expectations. Through audits we determine the process status and implement the required solutions to deliver the best end-user experience.
Our solutions bring together all entities, that is people, process and technology, required to meet the desired service level. Through Nobu customer-focused process measurements we determine customer awareness and satisfaction. The benefits of our service is tracking investments and ROI, making optimal use of available funds and a transparent overview of risks and impact.
If the implementation of a major IT project or initiative fails to meet expectations is that always the fault of the technology? If the people who are expected to use the system as part of their business role do not have ‘buy in’ then the desired productivity or functional benefits may never materialise.
This decrease output and in the long term cost the business significantly. Future projects will potentially also suffer, before they even start, as they will be tainted by the perceived shortcomings of previous IT developments.
Change is an on-going development in today’s world.
Convincing people to use new technology, new processes, new procedures requires cultural change. The natural resistance to ‘the new and unknown’ can be overcome swiftly and effectively through a defined programme of change management. This process needs to permeate through the entire organisation and can be effectively facilitated by Nobu through our series of workshops, mandatory training programmes and fully implemented technical and process strategies.
Businesses of all sizes have faced such cultural change as this in the past when previous technology developments mandated it. The introduction of email, the move to mobile and remote working, all required a process of cultural change. At Nobu we believe that change is an on-going development in today’s world and should not be seen as a one-off huge undertaking. Change can be achieved effectively and efficiently if new IT project are regarded as “business as usual”.